5miles User Story: Hector Monico – 5miles Blog

User

5miles user, Hector Monico took time out on a Sunday afternoon to visit the 5miles office. The great thing about Hector is that, since we first started inviting users to our office, he was really interested in visiting. Bringing his wife and son, he sat down with the team to talk about how much he liked 5miles.

Hector is a regular seller, finding great deals on electronics like cell phones that he can then flip for some extra money. He used to sell on Craigslist, where he might sell two phones in a month. But already on 5miles this month he has sold five phones.

The best thing about the app, says Hector, is how easy it is to use. You can just take a picture and upload in a few seconds. On top of that, 5miles is way more secure. He told us a story of buying something from Craigslist that broke down after he got it home. When he tried to contact the seller they were long gone.

But with 5miles he can see the other user’s picture and know their phone number has been verified. The 5miles Team also let him know that we keep a record of all chats using our in-app messenger—keeping this record is one of the reasons why we don’t allow sellers to post their contact information in the listings.

After such success with 5miles, Hector has become a huge fan, sharing the app with his friends and checking in for new stuff two or three times a day. And he had some great feedback for us on how we could help him as a seller. We’re thinking about a few new features, and Hector’s enthusiasm pointed us in the right direction.

Thanks for your help Hector!

Are you using 5miles to make some extra money selling furniture, jewelry, or fashion? We want to hear from you!

Find us on Facebook or Twitter. You can also reach us by email at hello@5milesapp.com. Tell us your story and you could be featured in the next edition of 5miles User Stories.

5miles User Story: Hector Monico – 5miles Blog
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